When your business is located near a remote bay of Lake Superior, you place a great deal of trust in your systems support team. For CertainTeed Products located in Lā€™Anse, Upper Michigan, service and trust were key components to building a dependable automated system.

John Madajewski, Project Engineer, traces his relationship with Trident Automation back to 1998ā€”and he still has Don Jollyā€™s business card from that year before he started with Trident Automation. The CertainTeed plant in Lā€™Anse produces ceiling tiles. The plant is a long way from Tridentā€™s offices in Wisconsin.

He likes to tell the story of one 4th of July weekend in 2007 when a computer died during the annual plant shut down and he immediately called Jason Hurst, CEO of Trident. ā€œHe dug a computer out of his office, drove up to Lā€™Anse on a holiday weekend, got the system up and running and the plant didnā€™t miss a beat,ā€ Madajewski said.

The DCS platform at CertainTeed is used to streamline operations and share information.

ā€œOur two businesses have grown up together,ā€ Madajewski said. ā€œTrident originally built our systems in Excel to track things like downtime and scrap use, then we moved to a DCS platform. My original system had two operator stations, now there are 14.ā€ He says the original DCS system is still in use with annual upgrades and reporting functions all designed for efficiency.

ā€œThe beauty is anyone in our company can see information. I donā€™t care where you are in the company, anyone can get at all our reporting, current information, contractor status, event shipments,ā€ Madajewski said.

He admits to a level of proficiency with the DCS platform, but for continued innovations, fine tuning, and upgrades, he relies on years of experience thatā€™s just one phone call away at Trident.

For more information on how Trident Automation can assist with your needs, contact [email protected].

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