It’s Murphy’s Law: when you least expect it, something will break. In a highly customized production environment, broken or missing parts cost time and money—and could jeopardize a customer relationship. Increasingly, we are working with customers to identify critical path components and build a spares list on the most needed items. “Looking at the issue in greater detail, reveals just how costly unplanned downtime can become,” said Jason Hurst, CEO of Trident Automation. “Besides the direct expense of having a […]
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